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"Workforce
Development Group consultants bring a
wealth of expertise and knowledge to their
projects. I know when I request information
and advice that it will be current with
the best practices, based on sound experience,
and amended to the particular culture
with which they are working." –Carolyn
Maue, Vice President, Workforce Culture,
UPMC Health System
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A
thorough and well-planned approach is key to any successful
culture change initiative. Workforce Development Group
offers a six-step process to guide your organization
through the your culture change challenge and create
success for the businesses and people involved.
With
access to a network of consultants across the country,
Workforce Development Group also provides a broad range
of skills and experiences to pave the road to your organization's
success.
 Assessing
needs
Focus
– Organizational
Activities:
- Dialogue
with client on objectives for the initiative and history
leading to this point
- Gather
useful information, e.g.,
-
Employee and customer feedback
- Demographic
trends (workforce demographics, turnover statistics,
promotion trends, hiring trends, etc.)
- Organizational
culture inventory (formal or informal)
Services:
Benchmarking
Study
Best
Practice Study
Needs
Assessment, Cultural Audits, Employee Satisfaction,
Customer Satisfaction, Exit Interviews, Post-exit
Interviews
To
learn more, contact us
Top
of page
 Setting
objectives
Focus
– Systemic
Activities:
 Creating
the new culture
Focus
– Tactical
Activities:
 Gaining
buy-in
Focus
– Communication
Activities:
 Skill
building
Focus
– Education
Activities:
 Measuring
success
Focus
– Feedback/Appraisal
Activities:
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