Organizational Assessment

Use this assessment to determine your organization's strengths and opportunities. Please rate how, in your perception, your organization is faring in these areas. Workforce Development Group will provide you with recommendations for action and strategic planning. There is no right or wrong, good or bad in this assessment. Organizations are necessarily complex, and every organization has strengths and weaknesses in terms of how they make use of their people. The organizational assessment is confidential: we will not share your results with anyone. Please answer the questions below honestly.

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How clearly do employees understand the tie between your organization's diversity initiative and profits?
How much of a concern is employee turnover in your organization?
Do you notice more people from a specific demographic group (job category, line of business, race, gender, physical ability, years of service, etc.) leaving your organization?
Do you notice a difference in reasons for leaving the organization (for example, terminated, found a better paying job, opportunity for advancement, etc.) by a specific demographic group?
Are you satisfied with the number of job candidates applying for positions with your organization?
Are you satisfied with the ratio of job offers extended by your organization to positions accepted?
Are people being hired by your organization diverse (consider visible characteristics such as age, gender, race, etc. and invisible characteristics such as background, culture, style, etc.)?
Are you satisfied with the average length of time it takes to fill a position in your organization?
Is your organization's top leadership team diverse (consider visible characteristics such as age, gender, race, etc. and invisible characteristics such as background, culture, style, etc.)?
How has your customer base changed in the past two years?
Are your customers representative of the potential market (for example, if 35% of people in your market are over 55, are at least 35% of your customers over 55)?
Overall are your customers satisfied with your products or services?
Are there differences in customer satisfaction by demographic group?
Overall, how is your organization perceived by the communities it serves?
Overall, are employees satisfied with your company as an employer?
Overall, do employees get along with each other?
Overall, do employees trust their management teams?
Overall, do managers treat direct reports with respect?
Are there differences in job performance ratings by demographic group?
Consider the people who were promoted in your organization in the last two years. Are they diverse (consider visible characteristics such as age, gender, race, etc. and invisible characteristics such as background, culture, style, etc.)?
Are you satisfied with productivity rates in your organization?
Is your human resources department often too busy because of the number of employee relations concerns that arise?
Are you concerned about the number of allegations of discrimination or harassment that arise in your organization?
Does your leadership team champion your organization's diversity initiative? (See Leadership Team Assessment for more help on this questions.)
To what do you attribute your organization's motive in having a diversity initiative?

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E-mail: info@workforcedevelopmentgroup.com; Phone: (215) 453-8577

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Organizational Assessment

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